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Main Page Revocation and revocation instruction

Revocation and revocation instruction

A customer who concludes a contract with us as a consumer may be entitled to a right of withdrawal in accordance with the statutory conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.

Pursuant to Section 312g (2) No. 9 BGB, consumers do not have a right of withdrawal for contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transportation of goods, vehicle rental, delivery of food and beverages and the provision of other services in connection with leisure activities if the contract provides for a specific date or period for the provision of such services.

One such service in connection with leisure activities, where the contract provides for a specific date or period for the provision of the service, is the arrangement of the purchase of admission tickets offered by us. There is therefore no consumer right of withdrawal here!

Details can be found in the following withdrawal policy:


Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The revocation period is 14 days from the date of conclusion of the contract.

To exercise the right to cancel, you must inform us (Kontramarka.de, Inh. Roman Krutyanskiy, An der Urania 15, 10787 Berlin, Phone: +49 30 7871 2860, E-Mail: info@kontramarka.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal:

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

If you have requested that our services commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Expiry of the right of withdrawal:

In the case of a contract for the provision of services, your right of revocation shall also expire if we have provided the agreed service in full and have only begun to perform the service after you have given your express consent to this and at the same time confirmed your knowledge that you will lose your right of revocation upon complete fulfillment of the contract by us.

Exceptions to the right of withdrawal:

There is no right of withdrawal for contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision of services.


Sample withdrawal form

(If you wish to withdraw from the contract, please complete and return this form).

Kontramarka.de, owner Roman Krutyanskiy, An der Urania 15, 10787 Berlin, e-mail: info@kontramarka.de

  • I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

  • Ordered on (*) / received on (*)

  • Name of the consumer(s)

  • Address of the consumer(s)

  • Signature of the consumer(s) (only for notification on paper)

  • Date

___________

(*) Delete as appropriate.

End of the revocation instruction and the sample revocation form.